Privacy policy

Effective Date: 20th August 2025

Sunghue Chilli Sauce (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with our ads on Meta (Facebook, Instagram), Google, TikTok, and other platforms.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name, email address, phone number, shipping/billing address.

  • Payment information (processed securely through Shopify or payment providers).

b. Non-Personal Information:

  • Device information, browser type, IP address, operating system.

  • Website usage data (pages visited, time spent, clicks).

  • Interaction data with ads and social media platforms.

c. Cookies and Tracking Technologies:

  • We use cookies, pixels, and similar technologies to improve your experience, measure advertising performance, and personalize content.

  • This includes Meta Pixel, Google Analytics, and TikTok/Instagram tracking.

2. How We Use Your Information

We use your information for purposes including:

  • Fulfilling orders and providing customer service.

  • Sending marketing communications (email newsletters, promotions, giveaways).

  • Improving our website, products, and services.

  • Targeting and measuring advertising performance on Meta, Google, TikTok, and Instagram.

  • Complying with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Shopify, payment processors, email marketing platforms.

  • Advertising Platforms: Meta, Google, TikTok, and Instagram for ad targeting and analytics.

  • Legal Requirements: When required by law or to protect our rights.

4. Your Choices

  • Marketing Opt-Out: You can unsubscribe from our emails anytime using the link in the email.

  • Cookies and Tracking: You can adjust your browser or device settings to manage cookies and tracking.

  • Access & Correction: You may request access to, correction, or deletion of your personal data by contacting us.

5. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted with an updated Effective Date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Email: info@sunghue.com.au

Mail:
Privacy Compliance Officer


SUNGHUE PTY LTD
Suite 68, 139 Cardigan St, Carlton, VIC 3053, Australia

Phone: +61 03 9067 7705
Mobile: +61 430 801 155